Additionally, reporting features will help ensure the highest level of service quality, and asset utilization and performance across Decisiv and Cummins customer networks.Įarly adopters among Decisiv and Cummins customers are expected to begin using the integrated solution next year.Ĭummins Inc., a global power leader, is a corporation of complementary business segments that design, manufacture, distribute and service a broad portfolio of power solutions.
#CUMMINS POWER SUITE SOFTWARE SOFTWARE#
This new addition to the Decisiv SRM Ecosystem will be of immediate benefit to Decisiv’s broad base of dealer and independent service provider networks as well as fleets and fleet maintenance companies.īy optimizing the Guidanz software with Decisiv SRM, fleet and shop managers, service advisors and technicians will no longer have to go to multiple systems to capture and share key elements of related service work, improving data accuracy while reducing costs. “Incorporating our Cummins Guidanz system into the growing Decisiv SRM Ecosystem will streamline service workflows by providing users with accurate and timely information to drive efficiency in the service process.”Ĭummins engines are powering more than 40% of commercial vehicles in operation in North America. “Cummins is pleased to take this integral step to enhance operations for our service providers by integrating with Decisiv to set a new standard for service quality and efficiency,” said Ryan Kikendall, Executive Director of Service Event Solutions at Cummins. “The Cummins Guidanz solution will also be featured in the Decisiv SRM Marketplace, which is rapidly becoming the one stop shop for OEMs and component and parts suppliers to deliver actionable, real time information at the point of service,” Hyatt added.
“The combination of features and capabilities from Decisiv and Cummins will maximize equipment uptime, improve service efficiency and enhance customer satisfaction.
“The integration of Cummins Guidanz will provide more efficient and streamlined support of Cummins engines within the Decisiv SRM Ecosystem,” said Dick Hyatt, President and CEO of Decisiv. With the integration of Cummins Guidanz products in the Decisiv SRM Ecosystem, fleets, managed care providers and service providers will benefit from having necessary Cummins supplied engine information available in a single location at the point of service.
Glen Allen, Virginia – August 5 th, 2020 (PR Newswire)ĭecisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today an agreement to integrate the Cummins Guidanz suite of web-based and mobile products into the Decisiv SRM Ecosystem in support of their mutual fleet and service provider customers. Agreement to integrate Cummins Guidanz® with Decisiv SRM enhances service event efficiency across North American fleet and service provider networks
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